Cookie Policy
Effective · April 13, 2026This Cookie Policy explains how Vexo Tech LLC (“Vexo Tech,” “we,” “us,” or “our”) uses cookies and similar technologies on AVA AI and our website at tryava.ai (together, the “Service”). It should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites work, to improve user experience, and to provide information to site operators.
We also use similar technologies like local storage, session storage, and web beacons, which serve comparable purposes. For simplicity, we refer to all of these as “cookies” in this policy.
2. Why We Use Cookies
We use cookies for a few specific reasons:
- To keep you signed in. When you log into AVA AI, cookies remember your authentication state so you don't have to sign in every time you return.
- To keep the Service secure. Cookies help us detect unauthorized access, prevent fraud, and protect your account.
- To remember your preferences. Cookies store things like your display theme, language, and other settings so the Service works the way you expect.
- To understand how the Service is used. We use a limited number of analytics cookies to measure performance, diagnose errors, and improve the product.
We do not use cookies for advertising or to track you across other websites.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Service to function. They enable core features like authentication, session management, security, and navigation. Without them, the Service cannot operate properly. You cannot opt out of strictly necessary cookies.
Functional Cookies
These cookies remember your preferences — like display settings or saved filters — to give you a more personalized experience. They are not essential, but the Service will be less convenient without them.
Analytics and Performance Cookies
These cookies help us understand how the Service is used, which features are most popular, and where errors occur. The information collected is aggregated and used only to improve the Service. We do not use it to personally identify you.
Third-Party Cookies
Some cookies are set by third-party service providers we use to operate AVA AI — for example, our authentication provider, payment processor, hosting provider, and error monitoring provider. These third parties have their own cookie and privacy practices, governed by their own policies. We work only with providers we trust to handle your data responsibly.
4. Managing Your Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete existing cookies
- Block all cookies or only third-party cookies
- Block cookies from specific websites
- Receive a notification when a cookie is being set
If you block or delete cookies, some parts of the Service may not function properly — for example, you may be unable to stay signed in.
For instructions specific to your browser, see:
5. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no industry standard for how to interpret this signal, we do not currently respond to it. We treat all users the same way, regardless of whether Do Not Track is enabled.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. The “Effective” date at the top of this page indicates when it was last revised. Material changes will be communicated through the Service or by email.
7. Contact Us
If you have questions about how we use cookies, please contact us: